ISO/IEC 27001:2022 certified
Trust Center
The security of our systems and the protection of your data are our highest priorities. To underline this, Knowledge Hero is certified according to the international standard ISO/IEC 27001:2022. This guarantees us a tested information security management system (ISMS) at the highest level.
Security
What you can rely on
Certified ISMS
Our information security management system is certified according to ISO/IEC 27001:2022 and externally audited by DNV. Scope: software development, maintenance and support of our products.
Certificate no. C843795 · valid until 18 November 2027 · certificate as PDF
Hosted in Germany
Our applications run in a German data centre. Your data stays in the EU and is subject to the GDPR.
Availability with SLA
99.9 % availability under our service level agreement. A dedicated status page lets our customers see at any time that everything is running.
Software Made in Germany
Developed and operated from Stuttgart and Kempten. Awarded the "Software Made in Germany" and "Software Made in Europe" seals.
Report a Security Incident or Vulnerability
If you suspect a potential vulnerability in our services or a security incident, please contact us at:
Please do not send any confidential data in the first message. Our security team will promptly get in touch with you to ensure secure coordination.
For encrypted reports: security.txt · PGP key
Note on Data Protection
The information you provide will be used solely for the processing of the security incident.
Controller: Knowledge Hero GmbH, Löffelstr. 22–24, 70597 Stuttgart, Germany. Details in our privacy policy.